All Made to Order Garments, Shoes, & Accessories
Because every shoe and every garment is individually tailored and handcrafted just for you, we do NOT offer refunds. This is standard practice within the tailoring industry, which is why we gladly offer remakes when garments cannot be adjusted locally according to our policy.
While we will always do our utmost best to meet your deadlines & event dates when discussed at the initial consultation; time shall NOT be of the primary essence in performance. Bespoke clothing is a service and a craft that takes time and requires great skill. In the event of longer wait times, we will notify you in detail; however please keep in mind that delays do NOT change cost of service, materials, and finished garments.